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Privacy Policy

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Welcome to ISS Investments, a subsidiary of the AmmarM Group of Companies (Company No. 15691849) ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal and corporate data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.issairview.com), engage with our investment platform, or utilize our physical trade hubs including ISS Airview, ISS Freeports, and ISS Logistics. This policy applies to all services, portals, and interactions globally.

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Information We Collect

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To facilitate global expansion, investment, and multimodal logistics, we collect both personal and business information. This includes:

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A. Information You Provide to Us

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  • Identity & Contact Data: First name, last name, title, company name, email address (e.g., via inquiries to grow.global@issairview.com), phone number, and physical business address.

  • Financial & Investment Data: Information required for our 3IP Model (Innovation, Investment, Internationalisation), including funding requirements, capitalization tables, business plans, and financial histories for venture capital evaluation.

  • Logistics & Customs Data: Information related to supply chain processing, Freeport entry, and duty/VAT deferment documentation required for the Port of Middlesbrough or Teesside International Airport.

  • Onboarding & Compliance Data: Corporate incorporation documents, director identification, and KYC/AML (Know Your Customer / Anti-Money Laundering) documentation for soft-landing support.

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B. Information We Collect Automatically

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  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

  • Usage Data: Information about how you use our website, products, and services, including page interaction information, length of visits to certain pages, and navigation paths.

  • Cookies: We use cookies and similar tracking technologies to track activity on our platform. (See Section 8: Cookies Policy).

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3. How We Use Your Information

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We use the data we collect for the following purposes:

  • To Provide Services: Facilitating market entry, workspace leasing at Newcastle International Airport, and coordinating logistics and bonded storage.

  • Investment & Capital Allocation: Assessing investment readiness, facilitating the ISS Investment Fund, and connecting you with strategic investor networks.

  • Legal & Regulatory Compliance: Fulfilling customs, duty deferment, and Freeport compliance requirements with UK government and trade authorities.

  • Communication: Sending administrative notices, updates on global trade corridors, market intelligence, and responding to your inquiries.

  • Platform Improvement: Analyzing usage data to optimize our digital presence and physical service offerings.

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4. How We Share Your Information

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We do not sell your personal data. We only share your information with trusted third parties under strict confidentiality agreements to facilitate your global growth:

  • Corporate Affiliates: Sharing data within the AmmarM Group ecosystem (ISS Airview, ISS Freeports, ISS Logistics, ISS Airlines, ISS South Africa) to provide a seamless turnkey platform.

  • Service Providers & Partners: Third-party vendors who assist with IT hosting, background checks, supply chain processing, university partnerships (e.g., Durham University, IOEE), and legal compliance.

  • Government & Regulatory Bodies: As required for Freeport optimisation, sharing necessary customs and compliance data with UK border forces, local authorities, and Innovate UK.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

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5. International Data Transfers

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ISS Investments operates a growing global community with active trade corridors across the UK, Europe, GCC, Asia, and South Africa.

Your information may be transferred to, and maintained on, computers located outside of your state, province, or country where data protection laws may differ. Whenever we transfer your personal data internationally, we ensure a similar degree of protection is afforded to it by utilizing appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office (ICO) or the European Commission.

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6. Data Security

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We have implemented robust, industry-standard security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a strict business need to know.

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7. Data Retention

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We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, logistics, or customs reporting requirements. Investment proposals and corporate data of successful applicants are retained for the duration of the partnership and as required by UK financial law.

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8. Your Data Protection Rights (UK GDPR & General)

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Depending on your location, you possess specific rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data.

  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions (e.g., when no longer required for customs or legal compliance).

  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact our Data Protection Officer using the details below.

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9. Changes to This Privacy Policy

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We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, Freeport regulations, or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date."

 

10. Contact Us

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If you have any questions about this Privacy Policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.

  • Company Name: ISS Investments (AmmarM Group of Companies)

  • Company Registration: 15691849

  • Headquarters: 1 Airview Park, Newcastle International Airport, NE13 8BR, United Kingdom

  • Email: grow.global@issairview.com

  • Phone: 01661 823234

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